1- Without prejudice to the contractual and statutory provisions of the warranty, the consumer has the right to replace the product provided to him by the store within 14 days from the date of receiving the product, and he is not entitled to replace the product after 14 days have passed.

2- In order to replace the product, the product must be in good condition and the consumer must not have used the product or obtained any benefit from it. The store has the right to inspect the product before exchanging it to ensure its safety. The consumer bears the cost of shipping if he wants to replace the product. In international exchange, the consumer bears the full costs of shipping and delivering the product. To the shipping company, in the event of defects or errors, the consumer will be compensated

3- We respond to the implementation of the replacement period within a period ranging from 10 to 20 days until the replacement request is prepared.

The consumer does not have the right to replace the product in the following cases:

1- If the product was manufactured at the request of the consumer or according to specifications specified by him. This excludes products that have a defect or that violate the specifications specified by the consumer.

2- If a defect appears in the product due to misuse by the consumer.